Slots / Sports
fuji9win collects and uses your information only to operate your wallet, process transactions through bKash and Upay, and keep your account secure. Access to this platform and the rights described here depend on your local law and eligible regions.
This policy describes the categories of information fuji9win collects when you create an account, make a deposit via bKash or Upay, browse the lobby, or contact support. We collect account registration details such as your name, email address and mobile number; transaction records tied to your wallet activity; device and browser data generated during your sessions; and communications you send through our support channels. We use this information to verify your account, process wallet transactions, detect irregular activity, and respond to your queries. We do not sell your personal data to third parties. Data shared with payment processors like bKash and Upay is limited to what those services require to complete your transaction. We retain account records for as long as your account remains active and for the period required under applicable law after closure. Your use of this platform and the rights available to you under this policy depend on your local law and the eligible regions in which this service operates. If you access fuji9win from a jurisdiction where online gaming services are restricted, this policy still governs any data we hold about you, but your ability to exercise certain account functions may be limited by those regional rules.
bKash
Upay
Wallet
Support
All data collected when you open an account, verify your identity, or update your profile falls within this policy. This includes the mobile number and email address linked to your fuji9win login.
Deposit and withdrawal records processed through bKash or Upay are covered here. We hold transaction references and amounts; the payment provider holds its own records under its own privacy terms.
Session data generated while you browse game categories, open a table, or navigate the lobby is collected under this policy and used only for service operation and security monitoring.
Links to external payment providers, game studios, or support tools operate under their own privacy policies. fuji9win does not control how those third parties handle data once you leave our platform environment.
You have several concrete actions available regarding the personal data fuji9win holds on your account. You can request a summary of the data categories we hold, ask us to correct inaccurate details such as a wrong mobile number or email address, and raise a question about how a specific piece of your data is being used. To exercise any of these, reach our support team through the contact path listed in the Support section below and include your registered account email so we can locate your record. We aim to acknowledge data queries promptly and will work through the steps needed to resolve them. Where your local law grants additional rights — such as the right to request deletion or to restrict processing — those rights apply to the extent permitted by the eligible region rules governing your account. Availability of specific rights depends on your jurisdiction.
Submit a data access request through our support channel with your registered email. We will confirm the categories of data held on your account.
If your name, mobile number, or email is recorded incorrectly, contact support with the correct information and your account reference so we can update it.
If you are unsure why a particular piece of data was collected or how it is being used, send your question through the support route and we will explain the basis for that collection.
Closing your account triggers our data retention review. We retain records for the period required by applicable law, then remove personal data that is no longer needed for legal or operational purposes.
Open the chat widget from any page on fuji9win while signed in. Describe your data query and include your registered email so the team can pull up your account record.
Send your data request or correction query to the support email address listed in your account settings page. Include your account reference and a clear description of the data concern.
The help section inside your signed-in account area contains published guidance on data requests, account corrections and policy questions. Check there first for step-by-step instructions.
Account and transaction records are stored on secured infrastructure. We keep your data for as long as your account is active and for the legally required period after closure. Records no longer needed for legal or operational purposes are removed.
We use cookies to keep your session active, remember your lobby preferences, and monitor for unusual access patterns. You can manage cookie settings through your browser, though disabling certain cookies may affect how the site functions on your device.
Access to your account is protected by your login credentials. We monitor sessions for irregular activity and may ask you to re-verify your identity if something looks out of place. Keep your registered mobile number current so verification steps reach you.
If you want to update the data we hold, correct a record, or ask about a specific retention decision, use the support contact paths above. Include your account email and a clear description of the change you are requesting.
These questions cover the data and account rights topics we hear most often. If your question is not here, reach us through the support contact paths listed above.
We collect your name, email address, mobile number and the device information generated during your session. When you make a deposit or withdrawal via bKash or Upay, we also hold the transaction reference and amount linked to your wallet.
We share only what is necessary with payment processors like bKash and Upay to complete your transactions. We do not sell your personal data. Game studios providing lobby content do not receive your personal account details.
We retain records for the period required under applicable law following account closure. Once that period ends, personal data that is no longer needed for legal or operational purposes is removed from our systems.
Contact our support team via live chat or the email address in your account settings. Include your registered email address and state that you are making a data access request. We will confirm the categories of data held on your account.
Yes. Send a correction or deletion request through our support channel with your account reference and the specific detail you want changed or removed. Deletion requests are processed subject to any legal retention obligations that apply in your eligible region.
Yes. The rights available to you under this policy depend on your local law and the eligible regions in which this service operates. Access to the platform itself and the scope of data rights may vary based on your jurisdiction.